Agency Discretion and Public Health Service Delivery

Trust and Discretion in Agency Contracts

We extend the standard agency framework to allow for complex information, trustworthiness of the principal, and incomplete contracts and show that contractual incompleteness arises endogenously when there is enough complexity and trust. Several predictions of the standard model break down in our more general construction: trust plays a crucial role in the design of optimal contracts; not all th...

Canada's Public Health Agency: bound and gagged?

TOXICOLOGICAL PROFILE FOR 1,3-BUTADIENE Public Health Service Agency for Toxic Substances and Disease Registry

Health Service Delivery Profile

[Quality management in a public health agency].

This article describes the introduction of quality improvement actions in a public health organization. After ISO 17025 accreditation, which was legally mandated, was granted to the official control laboratory, the management decided to expand a quality policy in 2003, through a series of actions based on process analysis and proposals for improvement, further definition of standard operating p...